Reviews

They all did an amazing job working on my car. They were extremely quick to get to it, and kept me in the loop about everything. They didn’t try to push fixes on me like other shops might. In fact, they even told me some of the things they found weren’t pressing and didn’t have to be done unless I wanted them to. I would 100% go there again, and I highly recommend them.

Brought my car here after Firestone had it for 2 weeks claiming it needed $3100 worth of repairs. It did not need all those repairs. Was also told the bushings were cracked, which is something Firestone claimed to have replaced. East Cooper Auto was communicative from the beginning and fully transparent with pricing. They have earned 2 lifelong customers and I will only bring my cars to them now

We received friendly service and a great, clear explanation of what was causing the car problem. We also loved the detailed estimate, which included photos that were helpful in determining what work to order and what to do ourselves (like changing some air filters). Glad we found this place through Costco recommendation.

Ross, thanks so much for the 5-star rating!

- East Cooper Auto Pros

Very friendly customer service. No hassle, I was told of what needed to be fixed immediately and what could be done later.

We appreciate your 5-star review! We’re proud to provide friendly, straightforward service and clearly explain which repairs need immediate attention.

- East Cooper Auto Pros

First time customer. The team was very friendly and explained what their services would entail. Kept me in the loop and finished within the allotted time that was promised.

Thank you for the 5-star review and for choosing us for your first visit. We’re glad our team made the process clear, kept you updated, and completed your maintenance and oil change within the time promised. We truly appreciate your trust and are happy we could make a strong first impression.

- East Cooper Auto Pros

They did a great job and got me back in my work truck Quickly. Great service great bunch of guys and gals and very fair prices!!

David, thank you for the 5-star review! We’re glad our team could get the electrical repair handled quickly and get you back into your work truck without unnecessary downtime. We truly appreciate your kind words about our team, service, and fair pricing. Thank you for choosing our shop!

- East Cooper Auto Pros

Wendy, thank you for the 5-star rating! We’re glad you had a positive experience and felt good about the value of your visit. We truly appreciate you choosing us and supporting our team.

- East Cooper Auto Pros

I appreciate the attitude of the Front Desk team and mechanics, they were attentive to my concerns and at the same time, not imposing a pile of findings, but rather consult with me and sort them out based on whether it was a safety issue or could be taken care later. The mere fact that this place has an option of a loaner car while none of other MTP shops offer neither shuttle service nor loaners, makes this business to stand out, Is it takes away a huge stress to arrange logistics of 2 rides a day from and back to shop.

Ellen, thank you for the 5-star review and for sharing such thoughtful feedback about our front desk team and mechanics. We’re glad our team listened to your concerns, helped prioritize what needed immediate attention, and gave you clear options without making the process feel overwhelming. We’re also happy the loaner vehicle made your visit more convenient and took some of the stress out of arranging transportation. We truly appreciate your support!

- East Cooper Auto Pros

I was in Charleston from Columbia and my truck started having alternator problems. The experts at East Cooper took care of it so fast it made my head spin! Two hours and I was back on the road! I’d recommend them to anyone! Fast service and reasonable cost! Thank you!

Thank you for the 5-star review and for trusting our shop while you were away from home. We’re glad our team could diagnose the alternator issue quickly, get your truck repaired, and have you back on the road in about two hours. We truly appreciate your recommendation and your kind words about our service!

- East Cooper Auto Pros